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Humanitarian Assistance and Visa Information for Ukrainians Who Have Evacuated

U.S. Citizens seeking emergency assistance in Ukraine are highly encouraged to complete the following online form: Crisis Intake (

U.S. Citizens in Need of Assistance should:

  • Enroll in the Smart Traveler Enrollment Program (STEP) to receive security updates and ensure they can be located in an emergency. 
  • Review your personal security plans. 
  • Be aware of your surrounding and local security developments at all times. 
  • Keep a low profile.
  • Notify a trusted person of your travel and movement plans. 
  • Make contingency plans to leave when it is safe to do so that do not rely on U.S. government assistance. 
  • Monitor local media. 

General Ukraine Information

Information regarding travel advisories in Ukraine can be found at Ukraine International Travel Information (

U.S. Embassy in Ukraine

As of February 13, 2022, the US Department of State has suspended consular services at the U.S. Embassy in Kyiv.

U.S. citizens seeking emergency assistance in Ukraine should email

Uniting for Ukraine

The U.S. Department of Homeland Security recently released information on a streamlined process to aid Ukrainian citizens and their families. Important information on how to apply can be found at Uniting for Ukraine | Homeland Security (

Ukrainian Citizens Departing Ukraine

Those seeking more information for applying for refugee status with the United Nations (UN) are encouraged to keep up to the date on the UNHCR website at Information on the situation in – UNHCR Ukraine.

Individuals seeking to apply for refugee status in the U.S. should visit the U.S. Department of State – Refugee Admissions Program (USRAP) at Refugee Admissions – United States Department of State. Additionally, you may want to visit the USCIS website at Refugees and Asylum | USCIS

Information for Humanitarian Parole through U.S. Citizenship and Immigration Services (USCIS) can be found here.

Information for Ukrainians currently in Poland can be found at Portal (

Visa Processing

Due to the recent closure announcement, the U.S. Embassy in Kyiv has suspended all consular operations. Currently, the U.S. Consulate General in Frankfurt is now the processing post for immigrant visa applications for citizens in Ukraine.

Information on how USCIS can help those affected by the Ukraine invasion can be found at Immigration Help Available to Those Affected by Special Situations, Including the Invasion of Ukraine | USCIS

Immigrant Visas

Applicants with a pending Immigrant Visa (IV) can submit a request to have their application transferred to U.S. Embassies in neighboring countries. Applicants interested in relocating their application file should follow instructions on the respective Embassy website to apply for a visa.

You are encouraged to click here for a full list of U.S. Embassies.

Non-Immigrant Visas

Applicants with a pending Non-Immigrant Visa (NIV) may need to file a new application at an open U.S. Embassy in a neighboring country. More information on types of NIVs can be found at Directory of Visa Categories (

Visa Denials

My visa was recently denied but I am unsure as to why? The U.S. Department of State has a helpful page that can be found here for information that lists reasons for visa denials as well as next steps that may apply to each case individually.

USCIS Concerns and Ukrainian citizens already in the U.S.

Ukrainian citizens are encouraged to visit the USCIS website located here for information on how USCIS may be able to assist you with immigration concerns specifically related to those affected by the situation in Ukraine.

Department of Homeland Security (DHS) recently announced new information on Temporary Protected Status (TPS) for Ukrainian citizens currently residing in the US. More information can be found at DHS Announces Registration Process for Temporary Protected Status for Ukraine and Sudan | USCIS

I am in the US; can I extend my visitor visa duration? More information on how to extend stay can be found on the USCIS website at C1en.pdf ( and Extend Your Stay | USCIS

How Can I Help or Find Programs Assisting In The Region?

You are encouraged to visit the USAID website for more information on organizations assisting in Ukraine.